VOIP works just like a regular phone — all VOIP has done is replace the high priced phone lines with VOIP’s low cost, Internet Phone service. When you get a phone call, your phone will ring just like normal. You’ll hear a dial tone and make your phone calls just like you’ve always done. What’s changed is that you don’t pay an arm and a leg to use the phone company’s wires.

Making Domestic Calls

Dial the Area Code + Telephone Number (example: 1-555-123-4567)

1. This method is called 11 digit dialing.
   
2. You can dial any number in the US, Puerto Rico, and Canada using 11 digit dialing. (For Toll-Free numbers, you should use 11 digit dialing.)

Dial the Telephone Number (example: 123-4567)

1. This method is called 7 digit dialing.
   
2. You can call any number in your area code using 7 digit dialing.

Note: If you want to call a number in your same area code, you only need to dial the 7 digit number.

Making International Calls

There is one method available to make international phone calls.

1. Dial 011 + Country Code + Telephone Number

You can call toll-free numbers (such as 1-800-VOIP-NOW), local numbers, domestic long distance, as well as International calls. With VOIP, you generally do NOT get access for “Pay” or “Toll” numbers such as 1-900-xxx-xxxx, 976-xxxx, etc. VOIP does not provide traditional operator services or collect calling capabilities.